Reviews

Great service. Very friendly people. Car is great with reassurance of a 6 month warranty.

The service experience I had at The Oaks Motor Company were very pleasant and hassle free. Andy and company were very accommodating and they made sure that buying a car should be hassle free especially for a newly pass driver like myself. They were very fast with their service and were very friendly and even offered to sort out any minor issues I had with the vehicle even before buying it free of charge. If you're looking for a used car I would highly recommend them.

Excellent customer service. Everything was completed on the job sheet that needed to be done ready for collection. Thanks again. Adam

When arriving they was very welcoming and friendly. They helped us through the whole purchase. Great team would definitely recommend to friends and family.

Very friendly and easy to get in contact with. Car was as described and available very quickly, would recommend to anyone looking for a new car from the smaller end of the market.

I recently purchased a 10 year old car from Katie and Andy. They made sure the vehicle was road worthy and safe to use. I picked the car up and they were both accommodating and friendly.
Unfortunately, after a short while, the part they had replaced, before I collected it was becoming an issue! It turned out to be a faulty part and had to be returned to the manufacturer.
During this time, Andy and Katie provided me with a courtesy car due to me working for the NHS.
The communication was exemplary and they kept me up to date with regular messages and calls. When I collected my car, they noticed some other small issues that they rectified, which was a lovely personal touch.
Katie and Andy have a customer for life!!
Friendly, honest and reliable.

Very pleasant people who answered all my questions and they were very helpful

Excellent service and very helpful and friendley would recommend

Fantastic, honest people to deal with and they could not be more helpful

Friendly and helpful from the get go and full of knowledge!! Provided a fab service and amazing delivery.

Would highly recommend the oaks motor company, lovely family run buisness, quick and easy process. Only went in to have a quick look and paid a deposit on my fiat the same day! Genuine people and in love with my new car thank you!

Katie was extremely helpful and friendly, made the whole process very easy. I highly recommend. 5*

Friendly, genuine people. Everyone professional yet fully approachable and honest. Understanding of our needs to purchase a safe reliable car for my elderly mum. Recommend to others. The cars we saw were of good quality and price.

I passed my driving test in February and bought my first car here in March. Everyone was so lovely and didn’t try and trick me like many places would with a young female new driver! Shortly after purchasing, a few warning lights appeared on my dash, I contacted the team as I had a warranty. They immediately got the car booked in to be looked at, identified the issue and started to fix it (which turned out to be a bit of a faff with incorrect parts arriving in the post etc). The family who run this place care so much about their customers, they felt awful keeping me waiting for the issue to be fixed (even though I didn’t mind too much) they offered to swap me to a new car or offered me a partial refund if it couldn’t be fixed! I found this to be above and beyond generous. Luckily, my car was able to be fixed in the end so it all got sorted When the time comes for me to get my second car in life? I will 100% be coming back to the oaks

Couldn't believe how professional Andy & wife was very impressed
It was the best car buying experience I think I have ever had so professional car was spot on many thanks

Really lovely people, super friendly and so helpful!

Excellent service from Andy and Kate at Oaks Motor Company made purchasing a vehicle easy. So helpful throughout my purchase from start to finish. Thank you both and would highly recommend their company.

Bought my first car from The Oaks Motor Company, brilliant service. Had some minor problems with the car at first but when I let them know they sorted out the issues within 24 hours. Would highly recommend, the brilliant customer service continues even after you’ve bought the car.

Excellent customer care. Everything was done promptly. Thanks again, we would certainly recommend your company!

Really helpful and friendly, happy to spend the time to discuss and suggest. Excellent communications and even delivered the car. Peace of mind with 6 month included warrantee. Would happily recommend and use again.

From the moment that Kate answered the phone, we felt valued customers. Andy was waiting for us with a handshake. There was no hard sell, he just listened to what we needed. The car was as the advert stated and a comprehensive test drive offered. We didn't feel rushed or under any pressure. Both Kate and Andy made the process so easy and stress free. Andy was open, upfront and really helpful. Kate dealt with the paperwork swiftly. Would definitely recommend visiting Andy and Kate whether you have £50,000 or £5,000 to spend. Thank you both.

Amazing friendly service from start to finish from Andy and Kate and nothing was too much hassle would highly recommend them to others .

So so helpful, even delivered my car to home next day! Wish we had known about them sooner and not wasted time with other dealers.

Excellent company
Beyond happy with my first car thank you so much Andy and katie you were so helpful and polite, never felt rushed through the whole process. No hesitation in coming back in the future. Would highly recommend!

WOW WOW WOW. What lovely people!!! The service was above and beyond. I love my new VW. Thankyou to the team and The Oaks motor company. And the car well….. pristine, drives amazingly and is just what I wanted and needed. Thankyou again :)

Stressfree comprehensive service, Andy and Kate were so helpful, polite and informative throughout the whole buying process. Great selection of cars on offer, would have no hesitation in recommending.

The staff were really friendly explained everything to us and gave advice on many different cars helping us to choose the best one for us would defiantly recommend this company.

They provide a friendly and personal service and are very good at ascertaining what sort of vehicle a customer needs. I will certainly recommend them to friends.

Fabulous!! The team at The Oaks Motor company were super friendly and professional. My daughter loves her car. Would highly recommend.

I have given 5 stars because Andy and Katie are really honest and helpful, even after purchasing. I have and will continue recommending their company

From first contact with Andy, right through to the delivery of my car, I experienced excellent, professional, friendly and completely fair service. When we found that the car had not had the cam belt changed in it's service history, Andy immediately offered to get the work done, using their local garage which is part of the Good Garage scheme. I would definitely use The Oaks Motor Company again and would recommend them to family and friends. They are a fine example of high quality service.

Amazing company from initial enquiry to final purchase, A big thank you to Katie and Andy for getting me back on the road again, minor body work repaired, also fitting new cambelt ,new drive belt, new front discs and pads, new mot, a service, and a big thank you to Mark for getting the car ready for me to drive away, It was a very pleasant experience buying a car from The Oaks motor company , no hard sell, just a friendly family run business, I would definitely recommend this company, thanks again,

Bought my sons first car through this company, Andy was honest and clear and did all the jobs needed to be done to the vehicle prior to purchase. Very pleasant experience from start to finish. Not to mention my son has a great first car. Thanks Andy and team.

Amazing service from initial enquiry to final purchase. Staff were happy to answer all questions and extremely knowledgeable. We are so happy with our new car and the process of buying a car was made easy with The Oaks Motor Company. Thank you so much for all your help! Would highly recommend.

fab service, even supported us since having the car nothing to much trouble , thank you for selling us our dream car :)

Outstanding service from the moment I enquired about the vehicle to meeting Andy and his wife to first looking at the car to them the continued communication and service in the vehicle to me driving away with it. Absolutely outstanding and will part. Exchange in the future as I feel I can trust what I am buying from them.

Friendly and reliable service. A great help with all we needed to know and helped us find the perfect vehicle for our family and our budget. Lovely family run business.

I recently purchased my BMW 118d convertible from The Oaks, I can not fault the guys as they went above and beyond to ensure I was happy with my purchase.

Good honest service. Knowledgable and good price. Good communications and handover. P/x based on Autotrader valuation.

Purchased a 2016 Ford Focus from Oaks Motor Company at the end of April. It was an excellent drive from the outset, other than the engine management light that came up and a clutch issue, both of which only became apparent after a few weeks and a lot of miles. Andy at Oaks went out of his way to sort out these faults, including replacing the clutch, and taking the car in several times and investigating the EML in depth. A first replacement catalytic converter turned out to be faulty, and the second sorted out the EML. All at no cost to me. Highly recommended if you ever need to buy a used car.

Very good Service from this Company. Delighted with my new car. Andy was brilliant whilst taking me out for a test drive, and had a good sense of humour whilst I battled with where all the controls were. He let me inspect the car properly, and no hard sell, which I appreciated. The whole process was pain-free other than looking like I had never driven a car in my life!! He explained all the paperwork, and it was all in order. Very Professional company, and have already recommended them to a friend.

Friendly, helpful service. Didn't try and up sell me anything. Informative about the vehicle I wanted to purchase. Any issues were sorted out Immediately. Quick and easy purchase, will use again